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Category: ifonica Insights

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AI‑Powered Super Agents Turn Contact Centers into Empathy‑Driven, High‑Efficiency Hubs

October 21, 2025 | By
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The Smart Concierge for Customer Calls: AI’s new role in Customer Service

October 21, 2025 | By
AI summaries in Microsoft Teams

The Role of AI Summaries: Turning Talk into Action in Microsoft Teams

September 17, 2025 | By
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A Project Kick-Off Call Powered by AI Summaries

September 17, 2025 | By
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Boost Workplace Productivity with AI Summaries

September 17, 2025 | By

Data Sovereignty and Low Latency: The Canadian Advantage for Your Business Communications

July 21, 2025 | By

PCI-Certified SIP Trunking: An essential business security measure to protect your conversations

July 21, 2025 | By

SIP Trunking: Empowering Canada’s Diverse Industries

July 21, 2025 | By

Future-Proofing Communications with Resilient SIP Trunking and Disaster Recovery

July 21, 2025 | By
The importance of Data Sovereignty in Canada

Understanding Data Sovereignty in Canada

June 23, 2025 | By
data sovereignty in canada

What Canadian Companies Need to Know About Data Sovereignty

June 23, 2025 | By

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