Modernizing your Communications with SBCaaS

Streamline your Enterprise Communications with a flexible, fully-managed cloud solution

OVERVIEW

Migrating Your On-Premise Communications to the Cloud With SBCaaS

Migrating to the cloud is a strategic move that demands careful planning. For businesses looking to modernize communications, Session Border Controller as a Service (SBCaaS) provides a game‑changing alternative to traditional on‑premise infrastructure. SBCaaS secures and manages VoIP traffic from the cloud, eliminating hardware overhead, while delivering real‑time analytics, automatic policy updates, and pay‑as‑you‑go pricing for a streamlined, cost‑effective deployment.

Features of SBCaaS

Our SBCaaS gives you cloud‑native, scalable VoIP security and much more so you can protect your calls without ever buying or managing hardware.

Protocol Normalization

Ensures seamless connectivity between different SIP variants, IP-PBXs, carriers, and UC platforms.

Security Suite

Centralized, continuously updated defenses that prevent eavesdropping, hide internal networks, and block attacks.

Media Proxying

Relays media, handles NAT/firewall traversal, optimizes RTP/RTCP flow and mitigates packet loss/jitter.

Transcoding

Real-time media transcoding and flexible codec negotiation to bridge incompatible endpoints without endpoint changes.

Session Routing

Policy-driven routing, rate limiting, time-of-day rules, and cost-optimized routing controls for operational governance.

Monitoring & Analytics

Real-time telemetry, call detail records, MOS/Jitter/Latency metrics and alerts for troubleshooting, capacity planning, and SLA reporting.

Benefits of SBCaaS

SBCaaS represents a modern, adaptable approach to business communications, delivering security, compliance, and scalability with unprecedented flexibility.

Lower Costs

Predictable subscription pricing removes upfront hardware purchases, reduces maintenance, power, and refresh expenses.

Scalability

Instantly scale capacity up/down to absorb traffic spikes, seasonal demand, or growth without provisioning physical appliances.

Security

Provider-managed protections (DoS/DDoS mitigation, topology hiding, fraud prevention, TLS/SRTP enforcement) reduce risk and offload security patching.

Quick Deployment

Rapid cloud provisioning and prebuilt integrations accelerate onboarding, interconnects, and new service launches.

Improved Connectivity

Centralized SIP normalization, protocol interworking, and transcoding reduce call setup failures across carriers and UC platforms.

Resiliency

Geo-redundant infrastructure, automatic failover, and provider SLAs deliver higher uptime and predictable service continuity.

Seamless Integration

Security and Compliance

Seamless Integration

Number Portability

Direct Routing enables organizations to retain their existing phone numbers when migrating to Teams, eliminating the need for users to update contact information. This ensures continuity of communication and minimizes disruptions during the transition process.

Quality of Service (QoS) Monitoring

Direct Routing architecture provides tools for monitoring and managing call quality, including metrics such as latency, jitter, and packet loss. This allows administrators to identify and address issues affecting call performance, ensuring a high-quality communication experience for users.

Rich Calling Features

Direct Routing supports a wide range of calling features, including call forwarding, voicemail, call transfer, auto-attendant, and more. This ensures that organizations can meet their specific communication requirements and provide a high-quality calling experience for users.

Security and Compliance

Security Measures

Direct Routing supports security features such as encryption, authentication, and access controls to safeguard communication channels and protect sensitive information.

Compliance Support

Additionally, it helps organizations maintain compliance with regulatory requirements and industry standards related to telephony and data privacy.

Key Differences Between SBC and SBCaaS

Features	SBC (on-premise)	SBCaaS (cloud-based)
Deployment/Installation	On-premise (hardware/software)	Cloud-based service
Management	In-house (IT team)	ifonica
Scalability	Limited by physical capacity	Easily scalable based on business needs
Cost	Capital expenditure (CapEx)	Operational expenditure (OpEx)
Maintenance	Requires a dedicated IT team	Included
Updates	Manual updates/upgrades	Automatic (ifonica)

Phased Migration Strategy

Modernizing your business telecoms doesn’t have to happen all at once. Adopting a phased migration strategy provides a smarter, less stressful and more affordable approach when moving from an existing on-premise solution to a cloud-based.

Scale your Existing
CapEx Investment

Phase your migration strategy at your own pace and affordability.

Step 1

Reduce risk in small steps

Move a little at a time, start with a pilot, then a region, then everything. That way you catch problems early and avoid a single big outage that knocks everyone offline.

Step 2

Smooth out costs

Instead of one big hardware purchase, you blend what’s left on your current equipment with predictable monthly service fees. It’s easier to plan cash flow and scale spending as you grow.

Step 3

Keep the phones working

Run your old system and the cloud side-by-side during the move. You can flip users over gradually during quiet hours so people barely notice the change.

Step 4

Test without panic

Start with a few trunks or sites to make sure calls connect the way they should. If something breaks, it’s quick to fix and affects fewer people.

Step 5

Give your team time to learn

Your ops people can get comfortable with the cloud tools and processes bit by bit. That means fewer mistakes and more confidence when you make bigger moves.

Step 6

Tune as you go

You can start with modest capacity and increase it based on actual usage and call quality. That helps you avoid overpaying for unused capacity and ensures the setup meets real needs.

Step 7

Keep leverage with vendors

By moving gradually you don’t have to tear up contracts or pay big penalties all at once. You get flexibility to time renewals and cancellations smarter.

Step 8

Get quick wins early

Migrate low-risk and high-value pieces first, like remote workers or overflow calls, so you can start seeing benefits (better monitoring, easier scaling, improved security) right away.

Why Choose ifonica?

Ifonica is dedicated to empowering your business by providing the necessary choices and control to meet your communication goals with ease and efficiency. Choosing ifonica means more than just selecting a service—it means partnering with a company committed to enhancing your organization’s connectivity and supporting your growth in the dynamic world of digital communication.

We are here to help you

Commonly Asked Questions

How does SBCaaS ensure compliance?

SBCaaS ensures compliance by allowing regional data placement, providing certified‑level security (encryption, audit logs, RBAC, identity integration) and real‑time compliance dashboards with exportable reports. It also backs these controls with contractual safeguards (SLAs, DPAs) and continuous automated scans that detect and remediate configuration drift, covering both technical and legal requirements of major regulations.

What are the scalability benefits?

SBCaaS lets you instantly add or remove computing resources through API‑driven provisioning, so workloads can grow/shrink on-demand without purchasing new hardware. This on‑the‑fly scaling eliminates capacity‑planning bottlenecks, reduces latency during traffic spikes, and ensures you only pay for the resources you actually use.

What are the advantages of using SBCaaS?

SBCaaS turns large upfront CapEx into predictable operational costs. You only pay for the computing, storage and bandwidth you actually use, avoiding over‑provisioning and the need to purchase, power and maintain physical servers. This pay‑as‑you‑go model also lets you scale resources up/down instantly, so you can match spending to workload demand and eliminate waste from idle hardware.

How quickly is SBCaaS deployed?

SBCaaS can be deployed typically a matter of minutes. After selecting the desired region and configuration, the provider provisions the virtual machines or containers automatically via API or dashboard, making the environment ready for use almost instantly.

What systems can SBCaaS integrate with?

SBCaaS can link to virtually any system that supports standard network or API integration, including:

On premise UC or CC (Avaya, Cisco, Genesys, Mitel)
SIP Trunking providers (ifonica, Bell, Rogers, Telus, Verizon, T-Mobile)
Identity & access management (Active Directory, LDAP, SAML/OIDC providers)
Third‑party SaaS services (Salesforce, ServiceNow, Office 365, Slack)
Enterprise applications (ERP, CRM, HRIS, finance systems)
Databases (SQL Server, MySQL, PostgreSQL, Oracle, NoSQL stores)